Building Stronger
Workplace Relationships
Workplace Conflict is Inevitable, how we
manage it is a choice. Conflict Resolution
Training and Workplace Mediation are vital to
maintaining a happy healthy workforce.
Unresolved conflicts often lead to one or more of
the following…
*hostile work environment * low employee morale * negative customer service * diminished cooperation between colleagues * increased turnover costs * absenteeism * increased likelihood of EEO claims * workplace violence.
Your employees are your most valuable asset. The most successful organizations are the ones that invest in their employees by making sure they are well trained to effectively resolve conflict.
We offer 3 services that can help your organization…Mediation, Conflict Coaching and Training.


Mediation

Conflict coaching is a process in which a coach trained in conflict resolution skills supports an individual in managing or resolving workplace conflict. The coach works one-on-one with a coachee who may be experiencing conflict with a coworker, a manager or subordinates navigating conflict among team members.
Through this process, the coach helps the coachee explore and clarify the issues, and identify options for improving the situation. The coach asks thoughtful questions, provides feedback and insights, and creates a space for the coachee to develop and practice effective conflict resolution skills.
​
Coaching sessions help a coachee…
-
Examine specific workplace conflicts from various perspectives
-
Improve conflict resolution and communication skills
-
Identify each parties role in the conflict
-
Brainstorm options for improved workplace relationships
-
Work through difficult conversations
-
Identify conflict styles and better understand how their style interacts with other styles
Conflict Coaching

All workshops delivered by CMA are able to be custom prepared for each individual organization, taking into consideration the specific organizational culture, concerns and desired outcomes. Workshops are always designed in an interactive format that will engage participants in experiential practical learning. Trainings can be scheduled to be live on site or delivered virtually.
Popular Training Topics
-
Sexual Harassment Prevention
-
Preventing EEO Complaints
-
Dealing with Difficult People & Conversations
-
Mediation or Negotiation Skills for Managers
-
Creating a Transformational Work Culture
-
Resolving Workplace Conflicts
-
Productive Teams
-
Conflict Coaching for Leaders
-
Mediating interpersonal workplace conflicts
-
Managing Different Conflict Styles
-
Break Free from Conflict & Bias
-
Advanced Conflict Resolution Skills
Customized Trainings
407.417.7791 - mediatevirtually@gmail.com
© 2026 Mediate Virtually | All Rights Reserved.
